Legal

Privacy Policy

Last updated: July 2026

1. Who we are

This Privacy Policy is issued by Any Roof Group Limited, a company registered in England & Wales under company number 17302565, trading through the website any-roof.com ("we", "us", "our"). Any Roof Group Limited is the data controller responsible for your personal data.

You can contact us at any time at support@any-roof.com or on 0800 246 1510.

2. What personal data we collect

Depending on how you interact with us, we may collect:

Your name and title
Contact details (phone number, email address, postal address)
The property address the enquiry relates to
Roof and enquiry details you submit (job type, description, photos, access information)
Records of phone calls, emails and messages with us
Technical data such as your IP address, device and browser type, approximate location, referring URL and pages viewed
Cookies, tags and analytics identifiers set through our website

3. How we collect it

Enquiry, quote and contact forms on our website
Inbound and outbound phone calls
Email correspondence
Cookies and analytics tools running on our website
Paid advertising landing pages and lead forms (e.g. Google Ads, Meta advertising)

4. How we use your data and our lawful bases

Responding to your enquiry and providing quotes, surveys and work - lawful bases: performance of a contract and our legitimate interests in running a roofing business.
Marketing communications about our services - lawful basis: your consent, which you can withdraw at any time.
Improving our website and services, including analytics - lawful basis: our legitimate interests.
Meeting legal, regulatory and accounting obligations - lawful basis: compliance with a legal obligation.

5. Who we share it with

We may share your personal data with:

Surveyors, roofers and contractors carrying out the work you have asked us to quote for or complete
Trusted service providers who help us run our business, including website hosting, CRM, email, telephony and analytics providers
Advertising platforms (such as Google and Meta) for measurement, attribution and audience management
Professional advisers, insurers, regulators and law enforcement where we are required or permitted to do so by law

We do not sell your personal data.

6. Cookies and tracking

Our website uses cookies and similar technologies. These include:

Essential cookies needed for the site to work
Analytics cookies (such as Google Analytics / Google tags) that help us understand how visitors use the site
Advertising cookies and pixels (such as the Meta Pixel and Google advertising tags) used to measure the performance of our advertising and to show relevant ads

You can control and delete cookies in your browser settings, and opt out of personalised advertising through your Google and Meta account preferences.

7. How long we keep data

We only keep your personal data for as long as is necessary for the purposes we collected it for, including any legal, accounting, tax or reporting requirements. Enquiry records are typically kept for up to 6 years after the last contact, in line with UK limitation periods.

8. Your rights under UK GDPR

You have the right to:

Access the personal data we hold about you
Ask us to correct inaccurate or incomplete data
Ask us to erase your data ("right to be forgotten")
Ask us to restrict how we use your data
Object to our processing of your data
Ask us to transfer your data (data portability)
Withdraw consent at any time where we rely on consent
Complain to the Information Commissioner's Office (ICO) at ico.org.uk. We would appreciate the chance to deal with your concerns first.

To exercise any of these rights, email support@any-roof.com.

9. Data security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. Access to personal data is limited to staff and contractors who need it to do their job, and they are subject to a duty of confidentiality.

10. Children

Our website and services are not directed at children under 18 and we do not knowingly collect personal data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will always show when it was last changed. Significant changes will be highlighted on our website.

12. Contact us

Any Roof Group Limited
Email: support@any-roof.com
Phone: 0800 246 1510